Our service portfolio includes the following:
You can’t redesign mental health systems without the people who’ve lived them.
That’s where we come in. We help organizations co-create policies, environments, and cultures that reflect real-world experience—and real-world need.
Are you ready?
Beginning in 2026, psychiatric hospitals and inpatient psychiatry units will be required to collect and report the new Psychiatric Inpatient Experience Survey (PIX). Most organizations are still figuring out what PIX means for staffing, workflows, governance, and culture.
The MCC PIX Infrastructure Suite™ supports hospitals in building the structures needed to implement PIX effectively, ethically, and sustainably. Our approach blends psychiatric inpatient expertise, lived experience leadership, and practical implementation support tailored to the realities of behavioral health environments.
Our Suite Includes:
- Compliance & Implementation Consulting
PIX readiness assessments, governance and workflow design, staffing models, and advisory support. - Training & Workforce Development
Training for PIX data collectors, supervisors, leaders, and frontline staff using trauma-informed and recovery-oriented approaches. - Digital Tools & Reporting Frameworks
Non-downloadable planning tools, reporting templates, dashboards, and quality-improvement frameworks that help translate PIX results into meaningful operational improvements.
Want support preparing for PIX?
Email info@mindcareconnect.org or schedule a PIX Readiness Call to get started.
Co-Design Facilitation & Strategy
Key offerings:
- Community-led co-design workshops
- Journey mapping and service blueprinting
- Trauma-informed facilitation
- Stakeholder engagement strategy
- Equity-centered design methodology
Lived Experience Leadership & Advisory
Key offerings:
- Lived experience advisory board development
- Leadership capacity-building for peer consultants
- Recruitment and training of lived experience contributors
- Compensation frameworks and ethical engagement policies
Systems Transformation Consulting
- Organizational equity audits
- Trauma-informed systems transformation
- Inclusive policy review and redesign
- Language, tone, and culture assessments
- Lived experience impact evaluation
Ready to transform systems?
Let’s design what’s next—together.
We help organizations co-create systems, services, and spaces where lived experience leads. If you’re ready to collaborate with empathy and purpose, we’re ready to build alongside you.