Amplifying the voice of
lived expertise through co-design
We create decision-grade evidence from lived experience — giving architects, health systems, and state agencies the tools to design behavioral health facilities that actually work for the people inside them.
We help you do four things:
Know what people inside your buildings actually need
Before you break ground — through LEES structured evidence engagement. Decision-grade findings before a wall goes up, when changes cost nothing.
Build co-design processes that hold real power
Not listening sessions. Not token panels. Genuine decision-making authority for people with lived experience — embedded from day one through post-occupancy.
PIX compliance is mandatory. Make it meaningful.
CMS-mandated psychiatric inpatient experience reporting is here. Don't risk a 2% Medicare penalty — and don't let it stop at compliance. We help you build the infrastructure that makes patient voice count.
Develop lived experience leadership inside your organization
Not just on your projects. Building the infrastructure, roles, and pathways that give people with lived experience real institutional power — that lasts.
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Because those who’ve lived it should lead it.
We know what it feels like to not be heard. We've sat in those rooms, delivered services in those buildings, and fought to get lived experience a real seat at the table. MindCareConnect exists because that fight shouldn't have to be fought alone — and because the people who've been inside these systems know things no clinical guideline ever will.